Support

Questions, problems or ideas for WxDeck.

Common questions

Where does the weather data come from?

From the U.S. government: the National Weather Service (forecasts, alerts, observations), NOAA (radar, current conditions analysis, outlooks, marine and tropical products), the Storm Prediction Center and NOAA's Regional Climate Centers (daily normals and records). Upper-air soundings also come from the Iowa Environmental Mesonet. Each value in the app is labeled with its source and the time the source published it.

Why does a screen say a value is old or unavailable?

WxDeck never fills a gap with a guess. If a source is down or slow, the app keeps the last data it received, shows how old it is, and says so in words. Pull down to refresh.

Why does the app ask for my location?

To show the forecast and radar for where you are. You can instead search for any place and use that, and you can turn location off in iPhone Settings at any time. See the privacy page.

Can I rely on WxDeck for severe weather?

WxDeck is not an official National Weather Service or NOAA product, and it can be out of date if your phone has no connection. For warnings that affect your safety, use official alerts from the National Weather Service and your local authorities.

The map looks different or the radar is missing

Close and reopen the app, check your connection, and pull down to refresh. If it continues, email us with a screenshot.